Ha Noi leads five municipal cities in PAPI 2022 ranking
VGP - The capital city of Ha Noi scored over 43.9 points out of 80 in the 2022 Provincial Governance and Public Administration Performance Index (PAPI), ranking first among the five municipal cities, according to the United Nations Development Program (UNDP).

Dang Hoang Giang, a research member of the 2022 PAPI calls upon Ha Noi to strengthen its performance across all aspects related to administrative performance, from education, transparency in land management, and accessible online public services to environmental management in order to improve its ranking in the PAPI index in the time to come, Ha Noi, April 12, 2023
The PAPI score helped Ha Noi be listed among 16 localities with high points of between 43.44 and 47.88.
Among the eight sub-criteria, the capital city scored highest in "public administration procedures" with 7.31 out of 10, followed by "public service delivery" with 7.22 and "control of corruption in the public sector" 6.8.
According to the municipal department for internal affairs, with its point, Ha Noi ranked 12th nationwide, down two places compared to 2021.
Conducted jointly by the Center for Community Support and Development Studies (CECODES), the Vietnam Fatherland Front's Center for Research and Training, Real-Time Analytics, and the United Nations Development Program (UNDP), PAPI is a policy monitoring tool that assesses citizens' experiences and satisfaction with government performance at the national and subnational levels in governance, public administration, and public service delivery.
It is in a unique position to deliver invaluable insights into government performance at all levels two years into its 2021-2026 term and actualize the 2023 legislative agenda. In particular, the index measures eight dimensions: participation at local levels, transparency, vertical accountability, control of corruption, public administrative procedures, public service delivery, environmental governance and e-government.
The 2022 PAPI report provides a source of reliable, evidence-based data for central and local authorities to review their performance in the key areas of governance, public administration, and public service delivery, said UNDP Resident Representative in Vietnam Ramla Khalidi at the April 12 launch.
Following the initial pilot in 2009 and a larger survey in 2010, the PAPI survey has been implemented nationwide each year since 2011.
For the 2022 PAPI Report, 16,117 randomly selected citizens were surveyed. In total, 178,243 Vietnamese citizens nationwide have been directly interviewed for PAPI since 2009./.